One of Gateway’s competitive advantages is dedicated, friendly sales support. Gateway had no way to effectively track the schedules and commission of their sales staff. They needed a tool built quickly to address gaps in sales support coverage and client and sales staff dissatisfaction.
Within a time frame of 2 months, Superset built a Commission and Schedule tracking application for Gateway’s Sales Department, greatly increasing efficiency and addressing the gaps in coverage.
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Gateway lacked adequate internal IT support for the administration of their commerce platforms exposing them to high risks of site failure, customer dissatisfaction and financial liabilities. They also needed to transition the hosting of their platform to another hosting provider.
Superset provided immediate onsite IT support and administration ensuring 24/7 coverage and trouble shooting capabilities. We also seamlessly transitioned the platform to a new hosting provider cost effectively and efficiently.
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